Privacy Policy

Last updated: March 31, 2026 · Effective: March 31, 2026

1. Who We Are

Sidewall Technologies is an India-based software company that builds productivity and business management tools for small and medium businesses.

2. Products Covered

This Privacy Policy covers all products developed and operated by Sidewall Technologies, including but not limited to:

• QuickBillPro — a billing, invoicing, and business management application for Indian SMBs
• AdPilot — an advertising campaign management and creative generation application
• Janavani (జనవాణి) — a civic intelligence platform for political surveys, leader performance tracking, and constituency analytics for Andhra Pradesh
• Janavani (జనవాణి) — a civic intelligence platform for political surveys, leader performance tracking, and constituency analytics for Andhra Pradesh

Where a product has specific data handling practices, they are noted in the relevant sections below.

3. Data We Collect

3.1 Information You Provide

3.2 Information Collected Automatically

3.3 Information We Do Not Collect

• We do not access your device contacts, camera, microphone, or location unless you explicitly initiate a feature requiring it (e.g., scanning a barcode).
• We do not collect biometric data.
• We do not sell your personal data to third parties.

4. How We Use Your Data

We use your data strictly for the following purposes:

• Service delivery: creating invoices, managing ad campaigns, generating reports
• Account management: authentication, authorization, account recovery
• Product improvement: understanding usage patterns to build better features
• Customer support: responding to your queries and resolving issues
• Legal compliance: meeting tax, accounting, and regulatory obligations under Indian law
• Communications: sending product updates, security alerts, and (with consent) promotional messages

5. Legal Basis for Processing

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we process your data based on:

• Consent: You provide explicit consent when creating an account and using our services. You may withdraw consent at any time.
• Legitimate Use: Processing necessary to fulfil the contract of service (e.g., generating invoices you requested).
• Legal Obligation: Data retention required under GST, Income Tax, or other Indian regulatory requirements.

6. Data Sharing & Third Parties

We share your data only with the following categories of third parties, and only to the extent necessary:

We do not sell, rent, or trade your personal data. We do not share data with data brokers or advertisers for their own marketing purposes.

7. Data Storage & Security

• Location: All data is stored on India-based servers.
• Encryption at rest: All databases use AES-256 encryption at rest.
• Encryption in transit: All data transmitted between your device and our servers uses TLS 1.2 or higher.
• Access controls: Role-based access control (RBAC) limits data access to authorized personnel only.
• Password security: Passwords are hashed using Argon2id and never stored in plaintext.
• Regular audits: We conduct periodic security reviews and vulnerability assessments.

8. Data Retention

After the retention period, data is permanently deleted or irreversibly anonymized.

9. Your Rights (DPDP Act 2023)

As a Data Principal under the DPDP Act 2023, you have the following rights:

• Right to Access: Request a summary of your personal data and how it is being processed.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data. We will comply unless retention is required by law (e.g., tax records).
• Right to Data Portability: Request an export of your data in a structured, machine-readable format (JSON or CSV).
• Right to Withdraw Consent: Withdraw consent at any time. This does not affect the lawfulness of processing before withdrawal.
• Right to Grievance Redressal: Lodge a complaint with us or with the Data Protection Board of India.
• Right to Nominate: Nominate another person to exercise your rights in case of death or incapacity.

To exercise any of these rights, email support@devpilot.co.in with the subject line "Data Rights Request." We will respond within 30 days.

10. Children's Data

Our products are designed for business use and are not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at support@devpilot.co.in and we will promptly delete it.

11. Cookies & Analytics

Our mobile applications do not use browser cookies. Our web pages (landing pages, documentation) may use:

• Essential cookies: Required for basic functionality (e.g., language preference). Cannot be disabled.
• Analytics cookies: Used to understand page visits and improve content. You can opt out by disabling JavaScript or using browser privacy settings.

We do not use tracking cookies for advertising purposes on our web pages.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

• The "Last updated" date at the top will be revised.
• For material changes, we will notify you via in-app notification or email.
• Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights:

If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India as established under the DPDP Act 2023.